Question 1

What is Copia?

Accepted Answer

Copia is an AI-powered personal finance app that helps you make smarter decisions, build healthy financial habits, and take control of your money. We combine advanced AI with a clean, intuitive design to deliver personalized insights and recommendations tailored to your unique goals.

Question 2

What makes Copia different from other finance apps?

Accepted Answer

Most finance apps today are overly complex, lack AI integration, and offer clunky user experiences. Copia was created to solve those problems. We provide a simple, user-friendly interface backed by powerful AI that offers real-time, personalized guidance. Our vision includes smart syncing, gamification, intuitive goal setting, and features designed to make budgeting not just easier—but more engaging.

Question 3

Can I connect my bank accounts?

Accepted Answer

Yes! Copia securely connects to thousands of banks and financial institutions through Plaid. We’re also working to add support for other major providers like MX, Finicity, and Yodlee. This allows you to sync your financial data and view your full financial picture in one place.

Question 4

Is my financial data secure?

Accepted Answer

Absolutely. Copia never stores your financial credentials. All connections are handled securely through Plaid using bank-level encryption. We follow industry best practices to ensure your data is safe, encrypted, and handled with the highest level of privacy.

Question 5

Will Copia be available on mobile devices?

Accepted Answer

At beta launch in 2025, Copia will be available as a responsive web app on both desktop and mobile browsers. Native Android and iOS apps are in early development and will follow shortly after. A desktop app is also being explored, but it’s not a current priority.

Question 6

When will Copia be available?

Accepted Answer

Copia is targeting a public beta release by the end of 2025. Join our waitlist to be among the first to get access.

Question 7

What budgeting methods does Copia support?

Accepted Answer

At launch, Copia will support zero-based budgeting with helpful AI tools to simplify the process. We’ve built the app with flexibility in mind and plan to introduce additional budgeting styles in the future—without adding unnecessary complexity.

Question 8

Can Copia help me pay down debt or save for goals?

Accepted Answer

We’re aiming to include a goals feature in the beta release, allowing users to set and track progress toward savings or debt-reduction goals. If it’s not ready at launch, it will be one of our first updates.

Question 9

Is my bank login information stored?

Accepted Answer

Not at all. Copia uses Plaid to establish secure, encrypted connections to your bank accounts. Your login credentials are never stored or seen by us. All data is protected through Plaid’s secure infrastructure.

Question 10

How does Copia protect my privacy?

Accepted Answer

We take your privacy seriously. Copia uses bank-level encryption, secure data handling, and strict access controls. We never store your bank login information. Our system uses encrypted access tokens from Plaid that are regularly rotated. All data is securely hosted on AWS with robust infrastructure security. Your information is never shared without your explicit consent.

Question 11

What AI features does Copia offer?

Accepted Answer

We’re building a suite of AI-powered tools to help you budget smarter and plan ahead. A full list of supported AI features will be published soon—stay tuned!

Question 12

Which AI models will Copia use?

Accepted Answer

At public beta launch, we expect to use OpenAI’s models (such as GPT-3.5) to power many of our AI-driven insights and features.

Question 13

Will Copia’s AI use my personal data?

Accepted Answer

No. Your personal data will never be used to train AI models. We’re actively working on a Business Associate Agreement (BAA) with OpenAI to ensure your information is handled securely and privately. Your data is used solely within the app to generate personalized insights—never for training or external sharing.

Frequently Asked Questions