Question 1

What is Copia?

Accepted Answer

Copia is a personal finance app that helps you master your money through simplicity, intelligence, and motivation. We combine clean, intuitive design with smart AI automation to make budgeting effortless and empowering—turning money management from a chore into something you actually enjoy.

Question 2

Can I connect my bank accounts?

Accepted Answer

Yes! Copia securely connects to thousands of banks and financial institutions through Plaid. We're also working to add support for other major providers like MX, Finicity, and Yodlee. This allows you to sync your financial data and view your full financial picture in one place.

Question 3

Is my financial data secure?

Accepted Answer

Absolutely. Copia never stores your financial credentials. All connections are handled securely through Plaid using bank-level encryption. We follow industry best practices to ensure your data is safe, encrypted, and handled with the highest level of privacy. Our data is encrypted at resta and in transit.

Question 4

Will Copia be available on mobile devices?

Accepted Answer

At beta launch in 2025, Copia will be available as a responsive web app on both desktop and mobile browsers. We have not yet prioritized a native mobile app.

Question 5

When will Copia be available?

Accepted Answer

Copia is targeting a public beta release by the end of 2025. Join our waitlist to be among the first to get access.

Question 6

What budgeting methods does Copia support?

Accepted Answer

At launch, Copia will support zero-based budgeting with helpful AI tools to simplify the process.

Question 7

Is my bank login information stored?

Accepted Answer

Not at all. Copia uses Plaid to establish secure, encrypted connections to your bank accounts. Your login credentials are never stored or seen by us. All data is protected through Plaid's secure infrastructure.

Question 8

How does Copia protect my privacy?

Accepted Answer

We take your privacy seriously. Copia uses bank-level encryption, secure data handling, and strict access controls. We never store your bank login information. Our system uses encrypted access tokens from Plaid that are regularly rotated. All data is securely hosted on AWS with robust infrastructure security. Your information is never shared without your explicit consent.

Question 9

What AI features does Copia offer?

Accepted Answer

We're building a suite of AI-powered tools to help you budget smarter and plan ahead. A full list of supported AI features will be published soon—stay tuned!

Question 10

Which AI models will Copia use?

Accepted Answer

At public beta launch, we expect to use Google's Gemini models to power many of our AI-driven insights and features.

Question 11

How much does Copia cost?

Accepted Answer

Copia at the start will be around $4.99 per month.

Question 12

Can I link multiple bank accounts?

Accepted Answer

Yes, at the start we will allow linking up to 10 bank accounts. This will be expanded in the future.

Question 13

Can I manually enter transactions, or is it automatic only?

Accepted Answer

As of right now, you cannot enter in transactions manually. We will priortize this in 2026, as we would want to encourge people to import their data from other services if they please.

Question 14

How does Copia categorize my expenses?

Accepted Answer

Copia will auto categorize your transactions based on the Plaids categories.

Question 15

Does Copia support recurring transactions or bills?

Accepted Answer

Yes, Copia will support recurring transactions and bills.

Question 16

Can I export my financial data?

Accepted Answer

This is not yet availible but we will consider it in the future.

Question 17

How do I cancel my subscription?

Accepted Answer

You can cancel your subscription in the settings page which will use Stripe.

Question 18

What happens if my bank connection disconnects?

Accepted Answer

You have to re-authenticate with your bank to reconnect your account.

Question 19

How do I contact customer support?

Accepted Answer

You can email us at support@copiacash.com or join our Discord server to contact us directly.

Question 20

Does Copia work offline?

Accepted Answer

No, Copia does not work offline. You need to be connected to the internet to use Copia.

Frequently Asked Questions